Users leaving 1-star reviews on the app store?
Unclear messaging on your home and pricing page?
Are subscribers not snagging your premium offers?
It’s the stuff product teams would happily pay to avoid. The issue becomes evident when the product’s success depends on a providing a pleasant user experience. Add the pressure of returning the capital invested in marketing, product development, and hiring.
Sometimes, the problem is rooted in the copy. Sometimes it’s in the design. But it’s often with the product itself. It’s why savvy UX teams include UX writers at the start of any project, making sure the message is clear, helpful, and useful to its intended audiences.
Although formulas exist to help you overcome those, it’s having a knack in psychology, human behavior, and inclusive writing turning bland, jargon-heavy boilerplate product messaging to “how could you read my mind?” messaging.
I’m Franco, and I come from a business development background. I know how to communicate ideas and collaborate with founders, CEOs, PMs, devs, and designers to produce profitable and noteworthy apps globally.
I’ve been helping entrepreneurs, product managers, and SMEs for almost four years. From doing glorified data entry roles to progressing in UX writing, you could say it’s a wild freelancing ride.
Looking cute, fancy, and edgy in design is all good. But if users aren’t adopting, dissatisfied with your product, and seeing a slump in your MRR and ARR? It’s where I come in and help align your business goals with user goals using clear, understandable, and helpful messaging.
Interested in making your product gain your user’s trust? Reach out to me at hello at juanfrancoyu.com to talk about how clutter-free messaging helps SaaS companies take a bigger slice of the pie in an overcrowded marketplace.